We're Here to Help
Have a question about PsychoMentalHub, your wellness assessment, AI guidance, account access, or the platform experience? Send us a message and let us know how we can help.
How Can We Help?
Choose the area that best describes your question and send us a message through the contact form.
General Questions
Ask about the platform, features, or how PsychoMentalHub works.
Wellness & AI
Questions about assessments, insights, recommendations, or AI guidance.
Account & Privacy
Need help with access, permissions, or privacy-related questions?
Send Us a Message
Tell us what you need help with. We'll use the information you provide to understand your enquiry.
Find the Right Support
Whether you have a technical question or want to understand something about your wellness journey, you can reach out through the contact form.
General Support
Questions about using PsychoMentalHub or understanding the platform.
Technical Assistance
Help with account access, platform issues, or technical problems.
Wellness Support
Questions about assessments, insights, recommendations, or AI guidance.
Professional Support
Questions related to counselor or professional support workflows.
Institutional Enquiries
Enquiries from educational teams interested in the platform.
Privacy & Security
Questions about account security, permissions, and wellness information.
A Responsible Approach to Wellness Support
PsychoMentalHub is designed to support awareness, reflection, and access to appropriate guidance. AI-generated information is not a medical diagnosis or a substitute for professional care.
Emergency Notice
PsychoMentalHub is not an emergency healthcare provider. If you or someone else is in immediate danger or experiencing a medical or mental health emergency, contact your local emergency services or an appropriate emergency/crisis service immediately.
Frequently Asked Questions
A few common questions about PsychoMentalHub and how it works.
How can I get started with PsychoMentalHub?
You can create an account and begin with the guided wellness assessment. Your assessment results can then provide personalized insights and practical recommendations.
How does the wellness assessment work?
PsychoMentalHub uses a structured 12-question assessment covering areas such as mood, stress, sleep, focus, and everyday wellbeing.
Is my wellness information protected?
PsychoMentalHub uses authenticated access, role-based permissions, and database-level security policies to help protect user information.
Can I receive support from a counselor?
PsychoMentalHub includes support workflows that can help students connect with counselors or appropriate professional support when needed.
Does the AI replace a mental health professional?
No. AI guidance is intended to be supportive and informational. It does not replace diagnosis, treatment, or professional mental healthcare.
Does PsychoMentalHub provide emergency services?
No. PsychoMentalHub is not an emergency healthcare service. If you are experiencing an immediate medical or mental health emergency, contact your local emergency services or an appropriate crisis service.